> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use Do Not Disturb

> Turn on Do Not Disturb in FieldPulse Engage to send your own incoming calls straight to voicemail without changing availability for your teammates.

> **Who uses this:** Admins, Team Managers, and Service Agents — Do Not Disturb is a per-user setting, and Limited Agents don't have access to Engage. **Availability:** United States and Canada · Requires the Engage add-on.

Do Not Disturb sends your incoming [Engage](https://www.fieldpulse.com/features/engage) calls straight to voicemail without ringing your device. It works per user, so turning it on quiets your own line without affecting anyone else on the team — useful during an all-team meeting or on a holiday when the company isn't taking calls.

## Overview

Do Not Disturb is an individual setting. When you turn it on, your calls go directly to voicemail and don't ring on your device; other users' availability is unchanged. Turn it off again when you're ready to take calls.

## Turn Do Not Disturb on or off

1. Select the **phone** icon in the top-left corner to open Engage.

2. Select the **settings** gear.

3. Toggle **Do Not Disturb** on or off.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14999842-do-not-disturb/01.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=d94484cc2c6dc6e21da135e825eff626" alt="The Engage Settings panel with the Do Not Disturb toggle at the top of the settings list" width="2048" height="706" data-path="static/images/_api/14999842-do-not-disturb/01.png" />

## Related articles

* [Engage Overview](/add-ons/engage/overview)

* [How to Put a Caller on Hold](/add-ons/engage/caller-on-hold)

* [How to Use Transfers in Engage (non-SIP)](/add-ons/engage/transfers-non-sip)

Do Not Disturb is working when your incoming calls go straight to voicemail without ringing your device — and your teammates keep receiving calls as normal.


## Related topics

- [How to Use Transfers in Engage (non-SIP)](/add-ons/engage/transfers-non-sip.md)
- [How to Block a Phone Number](/add-ons/engage/blocking-a-number.md)
- [How to Put a Caller on Hold](/add-ons/engage/caller-on-hold.md)
- [Engage Phone System](/add-ons/engage/index.md)