> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Communications

> 6 FieldPulse help articles on Communications, including Customer Communications Overview and Job Confirmations Overview.

<CardGroup cols={2}>
  <Card title="Customer Communications Overview" href="/customers/communications/overview">
    See what Customer Communications does in FieldPulse — email and SMS templates, automatic triggers, and one place to review every message your team sends.
  </Card>

  <Card title="Job Confirmations Overview" href="/customers/communications/job-confirmations">
    See the email and SMS job confirmations your customers receive in FieldPulse, what you can customize, and when they send.
  </Card>

  <Card title="Setting Up Automatic Communication Triggers" href="/customers/communications/automatic-triggers">
    Set up automatic triggers so FieldPulse sends the right email or SMS template at a step you choose in a job, estimate, invoice, or payment.
  </Card>

  <Card title="Setting Up Email & SMS Templates" href="/customers/communications/message-templates">
    Build reusable email and SMS templates in FieldPulse that auto-fill with job and customer details, set your email sender defaults, and attach files.
  </Card>

  <Card title="How to Send Communications to Customers" href="/customers/communications/sending">
    Send an email or SMS template to a customer from a job or customer record in FieldPulse, attach a photo, and text a live trip tracking link on the way.
  </Card>

  <Card title="Customer Notification Preferences and SMS Opt-Out Details" href="/customers/communications/notification-preferences">
    Check what a customer's STOP reply blocks in FieldPulse, how the opt-out appears on Engage and non-Engage accounts, and why only they can resubscribe.
  </Card>
</CardGroup>