After major updates to the FieldPulse application it may become necessary to remove data and cache information from your Apple or Android device in order to login and use the FieldPulse application. To simplify this process we have included step-by-step guides that explain how to do so below:
Scroll down for Android instructions.
Apple (iOS) Devices
Step 1: Open the Settings app (tap the icon that resembles two silver gears to open the Settings menu)
Step 2: Tap General. It's next to a grey icon with a single gear.
Step 3: Tap iPhone Storage or iPad Storage (this will take a minute to load)
Step 4: Tap the Search Icon in the upper right
Step 5: Type 'FieldPulse' then select the FieldPulse app
Step 6: Press Delete App button. This will delete FieldPulse and all associated data from your device.
Step 7: Press Delete App Again
Step 8: Reinstall FieldPulse
Step 1: Open the Settings app. Tap the icon that resembles two silver gears to open the Settings menu.
Step 2: Tap Apps
Step 3: Tap FieldPulse
Step 4: Tap Storage
Step 5: Tap Clear Cache
Step 6: Tap Clear Data
Step 7: Confirm Clear Data
Step 8: Delete and Reinstall FieldPulse
If you need any help please email us at firstname.lastname@example.org or live chat with us using the blue button in the bottom right corner.