> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Collecting Signatures Overview

> Send a signature request from FieldPulse on an estimate, invoice, custom form, job report, or maintenance agreement, by email or in person on site.

> **Who uses this:** Admins and Team Managers, plus Service Agents when an Admin grants estimate and invoice permissions. Access to job reports and maintenance agreements depends on user permissions · **Availability:** All regions, and Custom Forms and Dynamic Proposals are add-ons

## Overview

FieldPulse collects a customer's electronic signature in seven places: estimates and invoices, contracts, in-person estimate and invoice presentations, custom forms, job reports, maintenance agreements, and Dynamic Proposals. Each method saves the signed document on the record it came from, so your team never prints, scans, or re-uploads a signed copy.

Use the table to pick the method that matches the document you need signed.

| **Method** | **How the customer signs** | **Best for** |
| - | - | - |
| Signature request on one estimate or invoice | Opens the emailed link and selects **Sign and Accept** | Approving a single quote or invoice |
| Default signature on every estimate and invoice | Same **Sign and Accept** link as above | Companies that need a signature on every document |
| Contract with signature lines | Signs the attached contract by email or in the mobile app | Service agreements, warranties, and terms |
| In-person estimate or invoice | Signs on your device while you are on site | Closing a quote at the customer's location |
| Custom form | Fills out and signs the form from a link, or signs on your device | Sign-offs, checklists, and proof of completion |
| Job report | Selects **Sign and Accept** on the emailed report | Confirming completed work |
| Maintenance agreement contract | Accepts the contract by e-signature | Recurring service agreements |
| Dynamic Proposal | Signs on the proposal | Larger or competitive jobs |

## How it works

Every method follows the same pattern. You choose the document, add a signature request or field, and the customer signs by drawing or typing their name. FieldPulse then saves the signed copy on the record.

### Estimates and invoices

An estimate or invoice can carry a signature request on one record or on every record. To request a signature on one record, turn on **Include Signature Request** in the email window. To request a signature on every new estimate and invoice, an Admin turns on **Default Display Signature Button** in Preview Settings. The customer selects **Sign and Accept**, draws or types a signature, and selects **Add Signature**. No account or login is required, and the signed PDF appears under **Files** on the record. See [How to Request a Customer Signature](/estimates-invoices/options/customer-signature).

### Contracts

A contract is reusable text, such as a service agreement or warranty, that an Admin creates once and attaches to estimates and invoices. Set a default contract and choose how many signature lines it carries. **Include Signature Request** turns on automatically when a contract is attached. See [Setting Up Contracts](/estimates-invoices/options/contracts).

### In-person estimates and invoices

On the FieldPulse mobile app, if a contract is attached to your estimate or invoice, select **Present** on the estimate or invoice preview to show it to the customer and collect their signature on your device. See [How to Create an Estimate](/estimates-invoices/creating/estimate).

### Custom forms

A custom form supports a **Signature** field, and you can require it for your team, your customer, or both. Select **Send to be Filled** to email the form to the customer, or fill it out on web or mobile with the customer present. The **Lock Dynamic Link once Signed** setting closes the public link after every signature is collected, and status automation moves the form to **Completed** when the customer signs. See [Custom Form Settings Details](/jobs/custom-forms/settings).

### Job reports

A job report summarizes the work on one job or several. Select **Include Signature Request** when you send it, and the customer sees a **Sign and Accept** button above and below the job details. See [How to Create Dynamic Job Reports](/jobs/jobs-tasks/dynamic-job-reports).

### Maintenance agreements

Open **Contracts** on a maintenance agreement and select **Send** to email the contract to the customer. When the customer accepts with an e-signature, you receive an email and the contract status updates on the agreement. See [How to Create a Maintenance Agreement](/jobs/assets/maintenance-agreements).

### Dynamic Proposals

Dynamic Proposals turn an estimate into a branded proposal and capture an electronic signature so the customer signs off on the spot. See [Dynamic Proposals Overview](/add-ons/sales-suite/dynamic-proposals).

## FAQs

**Where do I find a signed estimate or invoice?**

Open the record and select the **Files** tab. The signed PDF is saved there. See [How to Request a Customer Signature](/estimates-invoices/options/customer-signature).

**Do I need a contract to collect a signature when I present an estimate or invoice in person?**

Yes. Attach a contract to the estimate or invoice, then select **Present** on the preview in the mobile app. See [Setting Up Contracts](/estimates-invoices/options/contracts).

**Can more than one person sign the same custom form?**

Yes. Turn off **Lock Dynamic Link once Signed** so the public link stays open after the first signature. See [Custom Form Settings Details](/jobs/custom-forms/settings).

## Related articles

* [How to Request a Customer Signature](/estimates-invoices/options/customer-signature)
* [Setting Up Contracts](/estimates-invoices/options/contracts)
* [How to Send Estimates & Invoices to Customers](/estimates-invoices/creating/sending)
* [Estimate & Invoice Customer Experience Overview](/estimates-invoices/creating/customer-view)
* [How to Create a Custom Form](/jobs/custom-forms/create-a-form)
* [Estimates & Invoices Offline Mode Details](/estimates-invoices/creating/offline-behavior)


## Related topics

- [Options, Add-Ons & Signatures](/estimates-invoices/options/index.md)
- [Custom Forms Overview](/jobs/custom-forms/overview.md)
- [Payment Provider Options Overview](/payments/getting-started/payment-provider-options.md)
- [Offline Mode Overview](/troubleshooting/offline-mode/offline-mode.md)
