> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Additional Contacts & Alternate Phone Numbers

> Switch between a customer's contacts and saved alternate numbers to view calls and texts under the right person.

# Overview

Beyond using the primary contact and phone number, Engage lets you view calls and SMS under each additional contact, or use the alternate phone number saved on the customer's profile in FieldPulse.

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# Switching Profiles

You can also switch conversations and profiles easily between contacts, the customer phone, and the alternate phone, as well as save new numbers as contacts and link them to existing customers.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14999877-additional-contacts-alternate-phone-numbers/01.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=1ecd5fc5472cc1e1c1d3344596f2000a" alt="Engage network warning message alerting to a call connection issue" width="2048" height="1230" data-path="static/images/_api/14999877-additional-contacts-alternate-phone-numbers/01.png" />

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**Have additional questions?**

*Contact us at [support@fieldpulse.com](mailto:support@fieldpulse.com) or use the chat feature in the bottom right corner of your screen.*

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