> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Complete a Job in the Field

> Wrap up a job from the FieldPulse mobile app by logging field notes and photos, marking the status Completed, and clocking out before you drive off.

> **Who uses this:** The team member working the job closes it out from the FieldPulse mobile app. **Availability:** All regions.

Finishing a job is more than putting the tools away. From the FieldPulse [mobile app](https://www.fieldpulse.com/features/mobile-app), the person on site updates the [job](https://www.fieldpulse.com/features/job-management) status, logs field notes, attaches photos and files, and leaves comments for the office — so the record is current before anyone drives away.

## Overview

Completing a job in the field happens in the FieldPulse mobile app. Open the job record, document the work with field notes, photos, files, and comments, change the job status to **Completed**, and clock out of the job. FieldPulse tracks how long the job spends in each status, and records the job duration when the status changes to **Completed**.

## Video walkthrough

Watch the walkthrough, then follow the written steps below.

<Frame caption="Video walkthrough: Completing a job from the FieldPulse mobile app">
  <iframe src="https://www.loom.com/embed/408e4ef1f7f8453890054277b6c18ac1?hide_owner=true&hide_share=true" width="100%" height="420" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen />
</Frame>

## Before you begin

* The job has to exist before anyone can work it and close it out. See [How to Create a Job](/jobs/jobs-tasks/creating-a-job) to build one, or [How to Create Recurring Jobs](/jobs/jobs-tasks/recurring-jobs) for work that repeats.

* Every step below happens in the FieldPulse mobile app, on the phone or tablet you carry to the site.

## On mobile

### Find and open the job

There are several ways to find a job in the mobile app. This example uses the **Schedule** tab.

1. Select the **Schedule** tab in the bottom menu.

2. Select the job to open its job record.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/01.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=0b2cd6cf910c1e71aaed2004b7c5a92b" alt="The mobile Schedule tab in List - Day view, with the 2:00 PM AC Installation job for Test Customer highlighted and the Schedule tab highlighted in the bottom menu" width="1200" height="1614" data-path="static/images/_api/14845297-completing-a-job/01.png" />

The **Info** page of the job record holds the details you need on site:

* **Customer details** — the customer's name and address

* **Notes** — internal notes, highlighted in yellow

* **Tags** — the job's existing tags, plus **+ Add Tag** to add more

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/02.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=849de71b40da6f19c8abc3b8483a19da" alt="The Info page of Job #1082 with the yellow internal note &#x22;Two dogs - very friendly&#x22; highlighted, the job tags row highlighted, and the green Actions button highlighted" width="1200" height="1606" data-path="static/images/_api/14845297-completing-a-job/02.png" />

Select **Actions** to open the list of available actions for the job. You can clock in from this menu — see [How to Use Employee Timesheets](/jobs/timesheets/employee-timesheets) for more on clocking in and out.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/03.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=df48707d71f4c92fe8a8f205acc954be" alt="The Available Actions sheet listing Create Subtask, Create Estimate, Create Invoice, Create Purchase Order, Create Form, Create Maintenance Agreement, Create Asset, Create Favorite PDF Form, Add Comment, Attach File/Photo, Send Customer Communication, Clock Out, and More" width="1200" height="1390" data-path="static/images/_api/14845297-completing-a-job/03.png" />

### Change the job status

Change the job status from the **Info** page of the job record, at any point in the work.

1. Select the current status — **New**, in the example below.

2. Select the status you want from the **Select Status** list.

FieldPulse tracks and records how long the job spends in each status.

<Columns cols={2}>
  <Frame>
    <img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/04.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=328a1a6349a2613d28795268c863bdc6" alt="The Info page of Job #1082 with the blue New status bar highlighted below the assigned team" width="1200" height="1606" data-path="static/images/_api/14845297-completing-a-job/04.png" />
  </Frame>

  <Frame>
    <img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/05.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=8be5fdff2c48c98e5b3db3bd27a04fa4" alt="The Select Status sheet listing New with a green check, In Progress, On The Way, Pending, Completed, and Canceled" width="1200" height="801" data-path="static/images/_api/14845297-completing-a-job/05.png" />
  </Frame>
</Columns>

To send your customer automatic communications based on status changes, see [Customer Communications Overview](/customers/communications/overview). To send one by hand instead, select **Actions**, then **Send Customer Communication**, at any time.

### Navigate to the customer's location

1. On the **Info** page, select the customer's **address**. The address opens on a map.

2. Select **Navigate to Location**, then choose your preferred map application for turn-by-turn directions.

<Columns cols={2}>
  <Frame>
    <img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/06.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=e45447358d1bfffc967b3f1f9da89245" alt="The Info page of Job #1082 with the customer address row 8144 Walnut Hill Lane, Dallas, Texas 75231 highlighted" width="1200" height="1537" data-path="static/images/_api/14845297-completing-a-job/06.png" />
  </Frame>

  <Frame>
    <img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/07.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=d1965596a0bbaf1f4b37da736b9acdc0" alt="The mobile Map screen showing a dropped pin on the customer's address, with the green Navigate to Location button highlighted at the bottom" width="1200" height="1595" data-path="static/images/_api/14845297-completing-a-job/07.png" />
  </Frame>
</Columns>

### Add field notes

Field notes go on the **Info** page of the job record.

1. On the **Info** page, select **Click to add Field Notes**.

2. Enter your information.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/08.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=91a06259e55320a39d631f03b0339998" alt="The Info page of Job #1082 with the empty Click to add Field Notes row highlighted below the yellow internal note" width="1200" height="1606" data-path="static/images/_api/14845297-completing-a-job/08.png" />

### Attach files and photos

Files and photos go on the **Files** tab of the job record.

1. Select the **Files** tab in the top menu.

2. Select **Attach File**, **Upload Photo**, or **Take Photo**. **Take Photo** opens the in-app camera, where you can capture a photo or switch to video mode to record a video. Whatever you capture is attached to the job record right away.

<Columns cols={2}>
  <Frame>
    <img src="https://mintcdn.com/fieldpulse/2yWxvzeYqMQ5vRVg/static/images/_api/14845297-completing-a-job/take-photo-video-capture.gif?s=e7a885c8b9c8a718efc667eb4f27d89c" alt="Animated walkthrough in the mobile app: Take Photo on the Files tab of Job #1868 opens the in-app camera, the toggle switches from Photo to Video, a short clip records with a timer, the Upload File screen shows the capture with a Title field, and a MOV file appears in the job's file list while a notice says files upload in the background" width="400" height="870" data-path="static/images/_api/14845297-completing-a-job/take-photo-video-capture.gif" />
  </Frame>

  <Frame>
    <img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/09.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=d5e1e0b5303b7bd1987ab399c91f7a24" alt="The Files tab of Job #1082 with the Attach File, Upload Photo, and Take Photo buttons highlighted above an empty file list" width="1200" height="1599" data-path="static/images/_api/14845297-completing-a-job/09.png" />
  </Frame>
</Columns>

For more on organizing what you attach, see [How to Manage Files](/jobs/jobs-tasks/file-management).

### Leave a comment for the team

Comments go on the **Comments** tab of the job record.

1. Select the **Comments** tab in the top menu.

2. Set the notification toggles at the bottom of the screen — **Notify Team Manager** and **Notify Assigned Team Members** — as needed.

3. Enter your comment and send it.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/10.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=3eb92000ad37ba9d3d9781bf7858a55d" alt="The Comments tab of Job #1082 highlighted in the top menu, with an Add a comment field and the Notify Team Manager and Notify Assigned Team Members toggles at the bottom of the screen" width="1200" height="1596" data-path="static/images/_api/14845297-completing-a-job/10.png" />

For everything comments can do, see [How to Use Comments](/jobs/jobs-tasks/comments).

### Mark the job complete and clock out

Finishing a job takes two actions — set the status to **Completed**, and clock out of the job.

1. On the **Info** page, select the status bar, then select **Completed**. FieldPulse records the job duration.

2. Select **Actions**, then **Clock Out**.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/11.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=849e96bf182957da3d4f0a9a4024bfc9" alt="The Info page of Job #1082 showing the status bar set to Completed with Actual Duration 4 minutes below it, and the green Actions button highlighted" width="1200" height="1532" data-path="static/images/_api/14845297-completing-a-job/11.png" />

## FAQs

### How do I turn off the "Mark Payment" pop-up that appears when I complete a job?

By default, marking a job that has a related invoice as **Completed** brings up a pop-up asking *"Do you want to mark payment on your invoice?"*. To turn it off, go to **Company Settings**, then the **Jobs** tab, then **General**, and toggle off **Enable pop-up for marking payment on Related Invoice upon Job completion**.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/14845297-completing-a-job/12.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=93d2cf4963e469a68f4c88e0a325800c" alt="The Jobs then General tab of Company Settings in the web app, with the Enable pop-up for marking payment on Related Invoice upon Job completion toggle highlighted and set to On" width="2174" height="1510" data-path="static/images/_api/14845297-completing-a-job/12.png" />

## Still need help?

Reach the [FieldPulse support team](https://www.fieldpulse.com/company/contact-us) at [support@fieldpulse.com](mailto:support@fieldpulse.com) or through the chat feature in the bottom-right corner of your screen.

## Related articles

* [How to Create a Job](/jobs/jobs-tasks/creating-a-job)

* [How to Create Recurring Jobs](/jobs/jobs-tasks/recurring-jobs)

* [How to Use Employee Timesheets](/jobs/timesheets/employee-timesheets)

* [How to Use Comments](/jobs/jobs-tasks/comments)

* [How to Manage Files](/jobs/jobs-tasks/file-management)

* [Customer Communications Overview](/customers/communications/overview)

The job is closed out when the status reads **Completed**, the field notes and photos are on the record, and you have clocked out — so the office sees the finished work without having to call and ask.


## Related topics

- [How to Create a Job](/jobs/jobs-tasks/creating-a-job.md)
- [How to Create Recurring Jobs](/jobs/jobs-tasks/recurring-jobs.md)
- [How to Create Dynamic Job Reports](/jobs/jobs-tasks/dynamic-job-reports.md)
- [Jobs & Projects Offline Mode Details](/jobs/jobs-tasks/offline-behavior.md)
