> ## Documentation Index > Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt > Use this file to discover all available pages before exploring further. # Workflow Blueprint Details > Copy a ready-made Custom Status Workflow into FieldPulse for installation jobs, standard service calls, or emergency work, then adjust the statuses. > **Who uses this:** Administrators build Custom Status Workflows in **Company Settings**, a section only the Administrator role can view; the whole team then sees a job's current stage from its status. **Availability:** All regions. A Custom Status Workflow is the set of statuses a [job](https://www.fieldpulse.com/features/job-management) moves through in FieldPulse, from the first call to a paid invoice. This page holds three ready-made workflows for the three service types businesses most often offer — installation services, standard service calls, and emergency services. Replicate any of them in your own FieldPulse account, then adjust the statuses to match how your business runs that service. ## Overview Each blueprint below is one complete Custom Status Workflow, listed in the order the statuses run, with the status type each one uses. Build them in **Company Settings**, on the **Jobs** tab, under the **Custom Status** subtab. These Custom Status Workflows are unique to the job/service record. The status type is what tells FieldPulse how to treat a status — whether it relates to time recording, a pause, or a completion. To set yourself up for success, first read [Workflow Design Overview](/jobs/workflows/designing-your-workflow), which covers what a workflow is, the key steps and statuses a workflow needs, and what makes a workflow efficient. Build each workflow in the [Custom Status workflow builder](https://webapp.fieldpulse.com/administration/company/service/custom-status) — create each status with a name, color, symbol, and type, drag the statuses into the order you want, and select one workflow as the default. ## Installation service workflow Use this blueprint for jobs that need a systematic setup, from the first opportunity through a paid invoice. | **Order** | **Status name** | **Status type** | | --------- | ----------------------- | --------------- | | 1 | New Opportunity | New | | 2 | Installation Scheduled | Any | | 3 | On the Way | Travel Time | | 4 | Prep & Inspection | In Progress | | 5 | Install in Progress | In Progress | | 6 | Testing & Clean Up | In Progress | | 7 | Install Complete | Any | | 8 | Invoice Paid & Complete | Completed | | 9 | Paused | Pending | | 10 | Canceled | Canceled | The Installations custom status workflow in Company Settings, showing its statuses in order as colored chips - New Opportunity, Installation Schedule, On the Road, Prep & Inspection, Install in Progress, Testing & Clean Up, Install Complete, Invoice Paid & Complete, Pending, and Canceled - each with an edit and a remove icon ## Standard service call workflow Use this blueprint for maintenance and general or preventative work. | **Order** | **Status name** | **Status type** | | --------- | ------------------------------- | --------------- | | 1 | New Service | New | | 2 | Service Scheduled | Any | | 3 | Driving to Service Site | Travel Time | | 4 | Service in Progress | In Progress | | 5 | Service Go Back Needed/Required | In Progress | | 6 | Service Complete | Any | | 7 | Invoice Paid & Complete | Completed | | 8 | On Hold | Pending | | 9 | Canceled | Canceled | The Standard Service Call custom status workflow in Company Settings, marked as the Default workflow, showing its statuses in order as colored chips - New Service, Service Scheduled, Driving to Service Site, Service in Progress, Service Go Back, Service Complete, Invoice Paid & Complete, On Hold, and Canceled ## Emergency service workflow Use this blueprint for work that needs a quick response, which often means fewer statuses. | **Order** | **Status name** | **Status type** | | --------- | ---------------------------- | --------------- | | 1 | New | New | | 2 | Emergency Dispatch Scheduled | Any | | 3 | En Route | Travel Time | | 4 | On-Site | In Progress | | 5 | Service Complete | Any | | 6 | Invoice Paid & Complete | Completed | | 7 | Paused | Pending | | 8 | Canceled | Canceled | The Emergency custom status workflow in Company Settings with a Set as default link beside its name, showing its statuses in order as colored chips - New, Emergency Dispatch Scheduled, En Route, On-Site, Service Complete, Invoice Paid & Complete, Paused, and Canceled ## Tips * **Decide who owns each status.** Consider which team member or members are responsible for the action items attached to every status before you put a workflow in front of your team. * **Plan the workflow on a spreadsheet first.** Use the [workflow planning spreadsheet](https://docs.google.com/spreadsheets/d/1T7Sw99CGnGWJ4VxKDgAUqFDhvQah_qpca6yQ6lfxv1Y/copy?gid=1649040090#gid=1649040090) to design your workflows before you build them in the FieldPulse web app. * **Watch the session recording.** [Video walkthrough: setting up workflow foundations in FieldPulse](https://www.loom.com/share/7bffd3957c8e4f8999b5b3fc3039a3dc) records the FieldPulse360 live session on building these workflows.