> ## Documentation Index
> Fetch the complete documentation index at: https://help.fieldpulse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Receipts: What Your Customer Sees

> See the payment confirmation email clients get after any recorded payment, and how the receipt is designed and delivered.

# Overview

When a payment is recorded in FieldPulse, whether it's taken through FieldPulse Payments, synced from QuickBooks, or logged manually, you can automatically send your customer a payment confirmation. This article covers what that payment receipt looks like and how it gets delivered.

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# What the Customer Receives

The payment receipt is an email template built in *Customer Communications named 'Payment Template'* and can be attach to the *When a payment record is created* trigger. You design what it says and FieldPulse includes a copy of the receipt.

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/15193295-payment-receipts-what-your-customer-sees/01.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=244bb1dee0d89cc19cfc122eb97c23a7" alt="Payment receipt email received by the customer after a payment" width="2048" height="1007" data-path="static/images/_api/15193295-payment-receipts-what-your-customer-sees/01.png" />

<img src="https://mintcdn.com/fieldpulse/pPwPJybzvhu1lYfd/static/images/_api/15193295-payment-receipts-what-your-customer-sees/02.png?fit=max&auto=format&n=pPwPJybzvhu1lYfd&q=85&s=fc114d88c5a2b58069cca6afd1f33c9c" alt="Sample payment receipt email a customer receives after paying" width="1270" height="1248" data-path="static/images/_api/15193295-payment-receipts-what-your-customer-sees/02.png" />

**What's configurable:** The full email or SMS body, subject line, and which trigger action automates it.

<Note>
  To learn more about sending Customer Communications, click [the customer communications guide](/using-fieldpulse/communications-notifications/customer-communications)
</Note>

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**Have additional questions?**

*Contact us at [support@fieldpulse.com](mailto:support@fieldpulse.com) or use the chat feature in the bottom right corner of your screen.*
