To Begin the Application Process
Utilize the menu on the left hand side of your screen to navigate to Company Settings. Once in Company Settings, click into Features & Plugins from the menu at the top of your screen. You will then scroll down till you find the purple tile that says FieldPulse Payments.
Once you've located the FieldPulse Payments tile press the green Enable button to begin the application process.
Please be aware that it may take a moment as we generate your profile and load your application form. The application form will open in a new tab on your computer. See application form pictured below.
Begin to fill in the application form with all of your business details. Towards the bottom of this article there is a section form examples and troubleshooting tips as you work your way through each field on the application.
Once you have filled in all of the required fields on the application, please press submit. Your FieldPulse Payments tile will update to Application Pending. This means that we are reviewing your application and within 3 business days you will receive a notification with one of the following statuses:
Status: Accepted
On the web app you will receive a pop-up notification as pictured below when you have been approved. You can now choose what user roles have access to utilizing FieldPulse Payments. (Note: you can also go into Company Settings > User Accounts to customize each specific users access to FieldPulse Payments this includes both taking payment and making refunds).
Click here to learn more about FieldPulse Payments (Overview & Web App Details)
Click here to learn more about FieldPulse Payments (Mobile App Details)
Status: RFI (Request for Information)
On the web app you will receive a pop-up notification as pictured below that action is required on your part. The team is requesting more information in order to determine if your application is ready for approval or not.
You are able to see what other information is needed by responding to the web app pop up or by navigating to the FieldPulse Payments tile within Company Settings as demonstrated at the beginning of this article. When reviewing your application you will notice at the top right hand corner of your screen is a red bubble that will detail what information is needed before you can submit your application again.
Note: A Request for Information can happen at any time. For example, if your drivers license expires, an RFI notification will pop up to ensure that you update that information in our system.
Status: Rejected
On the web app you will receive a pop-up notification as pictured below that your application has been rejected. If you have been rejected, please check your inbox for an email detailing the reasons as to why you have been rejected. Please feel free to contact our team if you need additional context or assistance with your next steps.
FieldPulse Payments Application:
Examples and Troubleshooting Tips
Merchant Details: Business Information
Application Field Name | Explanations of Field |
Merchant DBA Name | The operating name of the connected account's company, if it's different than the legal name. This will be the default name used for customer credit card statements. |
Legal Business Name | The legal business name must precisely match the name as it appears on the IRS documents for the business. |
TIN Type | Select from one of the following:
|
TIN | Enter in the number for the TIN type you selected above. |
Website | If you don’t have a website, enter a social media page, LinkedIn, or other relevant link for your business. |
Business Type | Select from one of the following:
|
MCC Code | Merchant Category Codes (MCCs) - MCCs are used to identify the type of business in which a merchant is engaged. |
Date Established | Please enter the date in which your business was started. |
Business Address | Please enter your legal business address. No PO box addresses accepted. |
Product/Service Description | The type of service or product offered by your business. |
Average Ticket | Dollar amount of your average transaction. |
High Ticket | Dollar amount of your highest transaction. |
Annual Sale Volume | Total dollar amount of sales for your business in a year. |
Days to Ship | Average timeframe from transaction to delivery. |
Merchant Details: Owners
Application Field Name | Explanations of Field |
Contact Type | Choose between the following: Owner, Director, Executive. |
Title | Example: Chief Executive Officer (CEO) |
Address | Please enter the street address of the Owner. No PO box addresses accepted. |
Percentage of Ownership | The proportion of ownership this member holds. |
Date of Ownership | The date when you as the owner assumed legal ownership of the business in part or whole. |
Significant Responsibility | Is the owner an individual with significant responsibility for managing the merchant account such as an executive officer or senior manager (e.g., Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice President, Treasurer, or any other individual who regularly performs similar functions)? Select Yes or No here. |
Politically Exposed Person | A politically exposed person is one who has been entrusted with a prominent public function. For example: Heads of State or of government, senior politicians, senior government, judicial or military officials, senior executives of state owned corporations, and/or important political party officials. Select Yes or No here. |
Merchant Details: Banking Information
Application Field Name | Explanations of Field |
Account Type | Select from one of the following:
|
Name on Account | Please enter the name of the person or corporation that is on the account. This must match what is displayed on your checks. |
Routing Number | Ensure that the routing number you enter is 9 digits for USA banks and 8 digits for Canadian banks. |
Merchant Details: Attachments
Application Field Name | Explanations of Field |
Select Document Type to Upload | Select from one of the following:
|
Have additional questions?
Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.