FieldPulse’s NiceJob integration gives service businesses a quick and easy way to get more reviews and manage their business’ reputation. With NiceJob, you’ll have a full system that automates the process of obtaining reviews on sites like Google, Yelp, and HomeAdvisor. Automate the process of obtaining high-quality reviews that build trust in your business.
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NiceJob allows contractors to automate the process of getting reviews instead of manually sending out reminders to customers. Create drip campaigns with an initial text message requesting a review and up to three reminder emails to request reviews from customers. Emails are customizable and NiceJob makes it simple to assign different customers to different campaign workflows as well as remove them automatically when they leave a review to avoid spamming that customer.
Enabling NiceJob
To begin using NiceJob, you'll first need to enable it. Start by clicking on Company Settings and selecting Features & Plugins. Navigate to NiceJob and select Enable.
Authenticate your NiceJob account and select your business name. Now you're ready to use NiceJob with FieldPulse!
Using NiceJob with FieldPulse
By linking NiceJob to FieldPulse’s CRM, you’ll be able to instantly sync your customer list to the platform and automate requests. Every time you close a job in FieldPulse, NiceJob will automatically follow up with an invitation to review each job. Then, NiceJob will share reviews from across the web to your Google My Business listing, Facebook page, and pages on BBB, HomeAdvisor, City Search, and YellowPages.
NiceJob syncs instantaneously with FieldPulse. When you change customer contact information in FieldPulse, it updates in NiceJob. When you get customer referrals through NiceJob, those leads automatically come into FieldPulse for you to follow up.
FieldPulse customer events will be used to trigger review and referral requests. These trigger events also carry employee attributions so users can see which of their employees and technicians are receiving the most and/or best reviews and referrals.
The following customer events sync with NiceJob and can be used to trigger review and referral requests:
Jobs/Work Orders (created, updated, completed)
Site Visits (created, completed)
Estimates (created, updated, approved)
Invoices (created, updated, paid)
Payments (completed)
Tags (users can use the “noreview” tag to prevent an unhappy customers from getting an automatic review request)
Video Tutorial
Have additional questions?
Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.