Being responsive when customers call is essential when you run a service business. But it might not always be feasible for a small business to have a dedicated receptionist available to answer calls. That’s where Ruby Receptionists come in. Ruby Receptionists offers you a dedicated virtual assistant capable of lead qualification, appointment scheduling, outbound calling, and a dedicated VOIP phone system so you or your team stay available and connected.

Ruby Receptionist provides phone, SMS, and live chat solutions for your business.

Ruby Receptionists gives your company US-based, bilingual receptionists who can hold conversations in English or Spanish available 24/7 year-round. With Ruby, you’ll have a real person on the other line to represent you and your business, so you can deliver a warm, best-in-class customer service experience and build trust with customers. Increase the likelihood of callers picking you for their project, becoming repeat customers, and eagerly recommending your services to their friends and family.

Ruby Receptionists helps you cut down time spent on administrative work by capturing potential customers’ contact information and scheduling jobs inside the FieldPulse platform. Ruby Receptionists are also able to answer questions with proactive unscripted problem solving, place outbound calls on your behalf, qualify your incoming leads, and route your calls to the appropriate team member.

Can I forward an Engage phone line to Ruby Receptionist?

Yes! Use the phone tree, forward your line, or redirect your line after working hours.

What is the cost for Ruby Receptionist?

To learn more about pricing, click here.