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Engage Feature Roadmap

Eager to see what's next for Engage? Explore our roadmap below.

Updated over 4 months ago

In Progress

  • AI SMS Suggestions:

  • Filter Feature:

  • Sorting:

  • Internal Group Chat:

Facilitate team communication with dedicated spaces for internal group chats.

  • Direct Transfer to Users on Shared Lines:

Enables direct call transfers to a selected user on any shared line.

  • Queue Setup for Sequential Call Ring:

Arrange for calls to sequentially ring specific users on a shared line, ensuring every call is answered.


Up Next

  • Message Templates:

Save time with pre-written message templates for common communication needs.

  • Message Scheduling:

Schedule messages to be sent automatically at specified times.

  • Call & Voicemail Transcript with AI Summary:

  • UI/UX Optimization:

Refinements and optimizations to the user interface and user experience, aimed at making the system faster and more intuitive.


Researching

  • Offline Mode - View SMS within five of your most recent conversations while offline.

  • Further engage touchpoints within the main app, FieldPulse

  • User Status

  • Call Management & Tune In


Please note that the actual product interface may vary slightly from the designs shown above. We continually work to enhance our features, so the latest version of our platform might include updates or changes that are not reflected in the screenshots provided.


Have additional questions?

Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.

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