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What's the difference between a feature request and technical support request?
What's the difference between a feature request and technical support request?
Updated over 10 months ago

Feature requests should be submitted when you have an idea for how to improve or expand FieldPulse. Technical support cases should be submitted if you encounter a bug when using FieldPulse. A bug is a flaw in the system that causes it to behave in unintended ways. A bug is different from a feature request in that a bug is for the product you have, and a feature request is the product you want.


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