FieldPulse offers several commission options to support a variety of business structures. Below is an overview of each commission type and when to use it.
This option is ideal for businesses where all team members receive the same commission rate. You can set a flat dollar amount per invoice, a percentage of gross sales, or a percentage of margin. Once configured in Company Settings, the commission recipient on an invoice will automatically receive this amount.
Note: Ensure you toggle on the Eligible for Commission option and select Company Default Commission for each of your users.
This option is perfect for businesses with varying commission rates for each team member. For example, senior staff may earn higher commissions, or managers may receive commissions while technicians earn hourly pay.
After enabling the Commission toggle for each user, you can then set their specific rate (e.g., Bill earns 5% of invoice margin, while Peter earns a $40 flat commission per invoice).
It's important to note that you can set a company default commission, as mentioned above, and then override it for specific user profiles.
This option is best for businesses that pay commissions per grouping or for flat-rate jobs on an invoice. For example:
Shower upgrade → $50 commission
Water filter add-on → $30 commission
These amounts are added to the commission recipient for each flat-rate job included on an invoice.
Important: The system follows a ‘first commission wins’ rule. The first commission type added to the invoice will be the commission method for the entire invoice.
If a flat-rate job with a commission is added first, no company or user-level commissions will be generated on any subsequent items added.
Conversely, if the invoice is created using items or flat-rate jobs without commission first, then the company or user-level commission rules will apply. If you later add a flat-rate job that includes its own commission, it won’t add that flat-rate job’s commission value — it will simply contribute to the invoice total used for the company/user percentage-based commission calculations.
This design prevents double-dipping—only one commission method can apply per invoice.
Ad-Hoc Commission
This commission type is added manually at the invoice level, either by selecting a saved template or creating a new commission entry on the spot.
Ad-Hoc Commission is used when payouts vary from job to job, when special circumstances apply, or when there is flexibility needed outside of standard commission rules.
This is ideal for businesses that offer one-off incentives, custom deal structures, or occasional spiffs that do not fit within fixed company or user-level commission settings.
Important Note
Commission amounts will be adjusted at the time of payment if card-fee recovery is enabled and the commission type is based on either a percentage of gross sales or margin.
It’s best practice to report commissions only on fully paid invoices. This ensures the commission you pay your team matches the actual commission calculated in FieldPulse, preventing discrepancies and avoiding over- or under-payment.
Have additional questions?
Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.