Overview

This article outlines the character limits and validation rules for each major record type in FieldPulse. Use it as a reference when creating or importing records to avoid errors.

Accounting Integration Note: If your account is connected to QuickBooks Online, QuickBooks Desktop, or Xero, stricter character limits may apply to certain fields. Those differences are highlighted in the tables below. Fields marked "—" have no specific limit from that platform or the integration does not apply to that field.

Customers

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop	Xero
First Name	255 characters	100 characters	25 characters	255 characters
Last Name	255 characters	100 characters	25 characters	255 characters
Company Name	255 characters	100 characters	41 characters	255 characters
Email	255 characters	100 characters	1023 characters	255 characters
Alternate Email	255 characters	100 characters	——	255 characters
Phone Number	Any valid format	30 characters	21 characters	50 characters
Alternate Phone	Any valid format	30 characters	21 characters	50 characters
Notes	7,500 characters	4,000 characters	4,095 characters	——
Address Line 1	255 characters	2,000 characters	41 characters	500 characters
Address Line 2	255 characters	2,000 characters	41 characters	500 characters
City	255 characters	255 characters	31 characters	255 characters
State	255 characters	255 characters	21 characters	255 characters
Zip Code	255 characters	30 characters	13 characters	50 characters
Lead Source	255 characters	——	——	——

Jobs

Job records are FieldPulse-native and most fields do not sync directly to accounting platforms. Customer and item fields on a job follow the limits defined in their respective sections.

Field Name	FieldPulse Limit
Job Title	255 characters (required)
Job Status Workflow	255 characters (required)
Job Status	255 characters
Job Type	150 characters
Job Tags	255 characters (comma-separated)
Notes	20,000 characters
Field Notes	20,000 characters
Address Line 1	255 characters
Address Line 2	255 characters
State	255 characters
Zip Code	255 characters
Start / End Date	MM/DD/YYYY format
Start / End Time	HH:MM:SS format
Assigned Team Members	Comma-separated first and last names

Line Items

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop	Xero
Item Name	No hard limit (must be unique; no tabs, newlines, colons, or quotes)	100 characters	31 characters	50 characters
Item # / SKU	255 characters	100 characters	31 characters	30 characters
Unit Cost	Numeric only	Up to 18 digits (11 before decimal, 7 after)	Numeric only	Numeric only
Unit Price	Numeric only	Up to 18 digits (11 before decimal, 7 after)	Numeric only	Up to 18 digits (9 before decimal, 4 after)
Description	5,000 characters	4,000 characters	4,095 characters	4,000 characters
Supplier Name	255 characters	100 characters	41 characters	50 characters
Supplier Item ID	255 characters	100 characters	31 characters	——
UPC Barcode	18 characters	18 characters (numeric, must be unique)	50 characters	——
Tags	Comma-separated, no spaces	100 characters	Comma-separated, no spaces	Comma-separated, no spaces

Estimates

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop	Xero
Estimate Title	255 characters	60 characters	11 characters	100 characters
Reference	255 characters	21 characters	——	4,000 characters
Option Tab Title	30 characters	——	——	——
Option Title	255 characters	——	——	——
Option Description	255 characters	——	——	——
Grouping Title	255 characters	——	——	——
Grouping Description	No limit	——	——	——
Add-On Title	255 characters	——	——	——
Add-On Description	No limit	——	——	——
Estimate Notes	10,000 characters	1,000 characters	4,095 characters	——
Estimate Internal Notes	No limit	4,000 characters	4,095 characters	——
Discount/ Surcharge Label	255 characters	100 characters	31 characters	——
Contract Title	255 characters	——	——	——
Contract Body	100,000 characters	——	——	——

Invoices

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop	Xero
Invoice Title	5,000 characters	60 characters	31 characters	——
Invoice Description	No limit	——	——	——
Reference	255 characters	21 characters	——	255 characters
Line Item Title	255 characters	31 characters	31 characters	——
Line Item Description	No limit	4,000 characters	4,095 characters	4,000 characters
Grouping Title	255 characters	——	——	——
Grouping Description	No limit	——	——	——
Invoice Notes	10,000 characters	1,000 characters	4,095 characters	——
Invoice Internal Notes	No limit	4,000 characters	4,095 characters	——
Discount/ Surcharge Label	255 characters	100 characters	31 characters	——
Contract Title	255 characters	——	——	——
Contract Body	100,000 characters	——	——	——

Payments

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop	Xero
Payment Method	Cash, Check, Credit Card, Bank Transfer, Other, FieldPulse Payments, Square	Cash, Check, Credit Card, Bank Transfer, Other	Cash, Check, Credit Card, Bank Transfer, Other	Cash, Check, Credit Card, Bank Transfer, Other
Notes	4,000 characters	4,000 characters	——	——

Purchase Orders

Purchase Orders sync with QuickBooks Online and QuickBooks Desktop only. Xero does not have a Purchase Order integration.

Field Name	FieldPulse	QuickBooks Online	QuickBooks Desktop
Supplier Name	255 characters	500 characters	41 characters
Supplier Email	255 characters	100 characters	1023 characters
Supplier Order Number	255 characters (required)	21 characters (alphanumeric, must be unique per vendor)	11 characters (alphanumeric, must be unique per vendor)
Delivery Address	255 characters	——	——
Address Line 2	255 characters	——	——
Suburb	255 characters	——	——
State / Territory	255 characters	——	——
Postcode	255 characters	——	——
Order Title	255 characters	4,000 characters	31 characters
Purchase Order Instructions	No limit	1,000 characters	4,095 characters
Purchase Order Notes	No limit	——	——

File Size Limits

Upload Type	Limit
System-wide file uploads	100 MB per file. Multiple files can be attached, but each individual file cannot exceed 100 MB.
Email attachments	10 MB per file.
Engage (SMS/MMS via Twilio)	1 MB per file (size may vary by carrier). See Twilio supported file types & size limits.

Additional System-Wide Limits

Field Name/ Feature	Limit
Custom Forms — Send Email Body	5,000 characters
Related Customer Layers	No limit in FieldPulse. When synced to QuickBooks Online or QuickBooks Desktop, maximum of 5 layers. In QuickBooks Desktop, child customers are labeled "JOB"
Custom Field — Free Text	255 characters
Booking Portal Message	Minimum 6 characters, maximum 1,000 characters
Pricebook Job Title	256 characters
Notes on Job Timesheets	2,000 characters

Note: When you use enriched text formatting such as bold or italic, additional hidden characters are added behind the scenes to apply that styling. These characters are invisible in the editor but do count toward your character limit.

Have additional questions?

Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.

Pre-Sync: QuickBooks Desktop

Post-Sync: QuickBooks Desktop

Pre-Sync: Xero

QuickBooks Desktop Errors

Purchase Order Sync: QuickBooks Desktop