Overview
Keeping customers informed before you show up sets the tone for the whole job. This article covers what job confirmation messages look like when they land in your customer's inbox or messages, and what you can customize to make them your own.
Job Confirmation Examples
Job confirmations are sent via Customer Communications using email or SMS templates you build and trigger automatically. Your customers can receive these when a job is created, scheduled, or at any other custom status that you build.
Email Example
SMS Example
What's configurable: Email and SMS template content, field values included, and trigger timing (e.g., X hours before job start).
To learn more about setting up Customer Communications, click here
Have additional questions?
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