Engage: Expand/Collapse Views
We’re thrilled to introduce a handy new feature that allows users to expand or collapse the left (list view) and right (profile info) panels in Engage. Enjoy more control and a cleaner workspace!
✨ How it Works: Simply hover over the edge of the panel, and an arrow will appear to toggle the view.
Expanded View for List Panel
Collapsed View for List Panel
Expanded View for Profile Info
Collapsed View for Profile Info
Engage: Mute Incoming Call Sounds on Web App
🚀 You Asked, We Listened:
admin users can now choose to mute incoming call sounds on the Web App while on an active call. This setting applies to all Engage users and phone lines within the company.
🔕 When the setting is ON:
Users on an active call will not hear ringing for new incoming calls.
Visual notifications for incoming calls will still appear on both the web and mobile app.
Calls will continue to show up in reporting and missed call lists.
Please note: Mobile users will still need to manually silence calls using their device volume controls.
To learn more about muting incoming calls on Engage, click here.
Supplier Chat: Streamline Your Communications
In today's fast-paced business environment, effective communication with suppliers is crucial. Many companies still rely on texting or emailing, which can lead to important messages getting lost and discussions scattered across multiple platforms. Enter Supplier Chat—a centralized communication solution designed specifically for businesses in the United States. With Supplier Chat, all conversations with suppliers are stored in one accessible location, allowing your entire team to easily track discussions and stay informed. Whether you need to inquire about inventory, pricing, or order status, Supplier Chat simplifies the process. While purchase orders must still be placed directly with suppliers, this innovative tool ensures that your team remains in the loop and can communicate efficiently. Say goodbye to fragmented communications and hello to a more organized approach with Supplier Chat!
To learn more about Supplier Chat, click here.
Have additional questions?
Contact us at support@fieldpulse.com or use the chat feature in the bottom right corner of your screen.